
| JANUARY 2008 |
SPS are dedicated to its customers and customer service excellence. It’s what makes us different from others in our industry. In December 2007 SPS embarked on an ambitious project to become the first organisation in our industry to achieve the National Standard for customer service, ‘Customer First’. To deliver even greater levels of service quality and customer satisfaction, SPS have combined the ‘Customer First’ accreditation with ISO 9000, which had already been successfully achieved several years earlier. The ‘Customer First’ accreditation not only confirms that SPS can demonstrate exceptionally high levels of customer satisfaction and retention but, it also expresses a truly customer-oriented culture. Indeed, it now acts as a significant point of differentiation between SPS and anyone else in our industry. We have over 17 years experience in providing environmental solutions, emergency call handling services, property security and delivering re-let solutions to organisations such as Local Authorities, Housing Associations, Insurance Companies and Property Management companies. Services are also delivered throughout Europe – www.spsbenelux.com |
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